Question 1

What is GamerHash?

Accepted Answer

GamerHash is a fully functional platform that rewards users for sharing their excess computing power. GamerHash's mission is to provide users, especially gamers, with a simple and free tool to benefit from blockchain technology without complications. The platform focuses on an eco-friendly solution by utilizing idle computer processors (CPU) and graphics cards (GPU). By using GamerHash, gamers do not have to incur any additional costs associated with running the platform.

Question 2

How GamerHash works?

Accepted Answer

GamerHash is an innovative platform that allows you to earn money on your idle gaming computer, which you use for just a few hours a day. In practice, this means that during the remaining hours when you're not using the computer, GamerHash utilizes its computing power for mining cryptocurrencies. This way, you can earn an additional few hundred dollars a month and even recoup the cost of the computer within a year, which is an excellent way to optimize the use of hardware resources.

Question 3

How to pay for products

Accepted Answer

In GamerHash Store the User may collect a product with the use of three wallets (BTC, GUSD and GHX) which are assigned to the Account. Find the product you are interested in, select its quantity and click green “Collect Now” button. Then select the wallet from which funds are to be withdrawn. After entering a correct PIN (linked to a request for PIN), an order will be processed. If the User does not have sufficient funds in the indicated wallet, he/she merge other wallets.

Question 4

How to buy a product with MetaMask?

Accepted Answer

In the GamerHash Shop the user can pick up the product using the MetaMask wallet. You need to find the product you are interested in, select the quantity and click the purple " Buy with Metamask " button. If you have not yet set up a Metamask wallet click here! Please note that transactions take place on the Ethereum Mainnet and BNB Chain! Accept the wallet connection to gamerhash.com Once accepted, a Metamask transaction window will appear in the top right corner of your browser. The transaction consists of: Product costs in GHX Gas Fee in ETH or BNB After reviewing the costs, click " Confirm ". It may take anywhere from 5 seconds to several minutes for the transaction to be approved. Please be patient.

Question 5

No funds for purchase – merging of wallets

Accepted Answer

If you do not have enough funds in one of your wallets, you can combine them with other wallets. To merge wallets, in the purchase confirmation window, check “Use a different wallet if there are insufficient funds available” box. The missing amount will be deducted from the wallet with the most funds. Example: The User wants to purchase a product from a BTC wallet, which costs $20, but there is not enough amount to complete a payment. He/she uses “Use a different wallet if the current one does not have sufficient funds” method. He selects a BTC wallet with a balance of 15 USD, the missing sum of 5 USD will be collected from a wallet with the highest balance at the moment.

Question 6

Will the product key work in my country?

Accepted Answer

Each product in GamerHash Store has a region label. A region label (displayed above a product title) indicates which region a product is intended for. It also means that you cannot activate this product in another region. Example: In the graphics below, STAR WARS: JEDI FALLEN ORDER product is labeled with the Europe region label. Activation of this product is only possible from the European region (the product is intended for the European market). You will not be able to activate this product in South America. Our products are divided into individual regions. POLAND – product key can only be activated in Poland. GLOBAL – product key is available in every market, but there may still some limitations! They are listed in the product description. EUROPE – product key is intended for European countries. RU/CIS – product key intended for Russia / Commonwealth of Independent States. LATAM – product key intended for South American countries. ASIA – product key intended for Asian countries. Remember! You should always double-check the product details before making a purchase.

Question 7

How can I check which platform the product is on?

Accepted Answer

The platform is visible above a product title, it is marked as shown in the graphics below:

Question 8

I cannot find the product I am looking for

Accepted Answer

If you cannot find a specific product, the fastest way is to use our search engine in the upper right corner. Thanks to it, you can search for a product by name or keywords. The product I am looking for is not available If you have not found a product in GamerHash Store and you want it to be available? Join our group on Discord ! We have a dedicated channel in which our Users propose new product items for sale at GamerHash Store.

Question 9

Where to find the ordered key?

Accepted Answer

You will find the purchased product key in “Orders” section by hovering the cursor over your Avatar in the upper right corner of the User Panel. Then expand the menu next to a product price, click “Show code” box. A product code will then be displayed.

Question 10

Changes to BTC withdrawals manual approval and fees (MiCA)

Accepted Answer

Why are BTC withdrawals now approved manually, and why is there a fee? As the EU's MiCA regulation (Markets in Crypto-Assets) takes full effect on 1 July 2026, several crypto exchanges — including Binance — are suspending their services within the European Union. Binance did not obtain the required MiCA license in time, so we've had to change the way we handle Bitcoin withdrawals. What changes for you? To keep withdrawals running smoothly and securely, every BTC withdrawal is currently approved and processed manually by our team until we complete integration with a new, licensed exchange. This means a BTC withdrawal may take a little longer to process than before. Why is there now a fee for BTC withdrawals? Previously, BTC withdrawals were processed automatically and at no cost on our side, provided the withdrawal was made to a Binance account. The current manual process, together with the network costs of Bitcoin transactions, means a transaction fee now applies to BTC withdrawals. You'll always see the exact amount on the withdrawal confirmation screen before you approve it. Does this apply to all withdrawals? No. This change applies only to Bitcoin (BTC) withdrawals. Withdrawals in GHX and USDC work exactly as before — they're processed automatically and require no extra steps. How long will this last? This is a temporary measure. We're working on integrating with a licensed, MiCA-compliant exchange. Once that's done, BTC withdrawals will return to fully automatic processing.

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