Terms and Conditions

Terms and Conditions of the GamerHash Portal

Last update: 27-03-2026


§1 GENERAL INFORMATION

The owner of the Applications and the GamerHash Portal available at https://gamerhash.com and all its components is CoinAxe Ltd., a company incorporated under the laws of Malta, with an address in St. Julians (postal code STJ 3141), Dragonara Business Center, 5th floor, Dragonara Road, Malta, registration number C 94976, VAT number MT27120603.

The Portal has been developed as the platform for accessing the GamerHash AI Application, the Earning Module, the GamerHash Store, and managing the User Accounts.

In all cases when the Terms and Conditions refer to specific time, the correct time is the Central European Time (CET). For blockchain-related operations (including withdrawals and on-chain transactions), timestamps are recorded in UTC; any discrepancy between CET and UTC shall be resolved in favour of the UTC timestamp.

In all cases indicated in the Terms and Conditions as cases when it is required to contact CoinAxe (to inform, report etc.) such contact should be made by sending a message to email address: [email protected].

Access to the content published on the Portal and the use of its functionalities described in the Terms and Conditions is not subject to any fees. When one wishes to use the Application, the condition for accessing or using the Portal or the Application is to use of a Device with Internet access and an e-mail account running on any server (other than temporary or anonymous).


§2 DEFINITIONS

The terms used in the Terms and Conditions and written with a capital letter are given the meaning as indicated below:

  • IP address -- Internet Protocol Address, identification number of the Device, in particular the Computer, on the Internet or a local network;
  • AI Model -- an open-source artificial intelligence model made available by CoinAxe through the GamerHash AI Application, licensed by its respective author or rights holder under the terms specified in such model's licence;
  • Applications -- mean the GamerHash AI Application, the Mobile Application and the Web Application jointly;
  • GamerHash AI Application -- desktop application developed by CoinAxe enabling Users to access AI Models and to participate in the Earning Module;
  • Mobile Application -- GamerHash application which is downloadable and useable on Mobile Devices;
  • Web Application -- the platform available at https://gamerhash.com and the User must sign in to access it;
  • Bitcoin -- decentralized electronic currency Bitcoin (BTC) based on an open-source code, considered to be a property right. For the avoidance of doubt CoinAxe states that Bitcoin is one of cryptocurrencies and its separation is for the purposes of the Terms and Conditions only;
  • CoinAxe -- CoinAxe Ltd., a company incorporated under the laws of Malta, with an address in St. Julians (postal code STJ 3141), Dragonara Business Center, 5th floor, Dragonara Road, Malta, registration number C 94976, VAT number MT27120603.
  • Business Days -- days from Monday to Friday, excluding public holidays in accordance with applicable law;
  • Earning Module -- a module available within the GamerHash AI Application for selected graphics processing units (GPUs), enabling Users to execute Inference Jobs from External Partners in exchange for GUSD;
  • External Partner -- a third-party entity commissioning Inference Jobs through CoinAxe within the Earning Module;
  • External Wallet -- the User's cryptocurrency wallet or other external account operating outside the Portal or the Applications, to which the User can withdraw Bitcoin or GHX. The address of the External Wallet is entered directly by the User in the relevant window of the Web Application or Mobile Application. For the avoidance of doubt, settlement of GUSD balances (§9 Section B) is not a withdrawal to an External Wallet but a separate payment process governed by §9 Section B;
  • Facebook -- social networking portal at the address: https://facebook.com;
  • GamerHash Store -- the Internet platform available in the Web Application at the address: https://gamerhash.com/shop and directly from the Mobile Application where the User may access Digital Products and acquire them using Bitcoin, GHX or by way of set-off against GUSD balances;
  • GHXP (GamerHash Experience Points) -- non-transferable, non-assignable virtual loyalty points awarded for activity in the GamerHash AI Application. GHXP do not constitute a cryptocurrency, a financial instrument, electronic money, or a means of payment. GHXP have no monetary value and cannot be directly exchanged for fiat currency, cryptocurrency or any other asset. GHXP may be converted into GHX exclusively within promotional actions announced by CoinAxe;
  • GHX -- GamerCoin, a utility token classified under applicable Maltese law. GHX may be withdrawn to an External Wallet or used within the GamerHash Store;
  • Google -- the portal available at the address: https://google.com;
  • GUSD (GamerHash Points) -- a unit of account representing CoinAxe's obligation towards the User, reflecting amounts owed by CoinAxe to the User for services rendered within the Earning Module. GUSD balances are denominated for convenience in units equivalent to US dollars. GUSD are not a cryptocurrency, electronic money, a financial instrument, a token, or a means of payment. GUSD balances are non-transferable between Users. The User may request settlement of GUSD balances by way of: (a) payment using one of the available settlement methods described in §9 Section B; or (b) set-off against the price of Digital Products in the GamerHash Store in accordance with §10;
  • Inference Job -- a unit task of AI data processing commissioned by an External Partner and executed by the User's Device through the Earning Module;
  • Computer -- the Device within the meaning of the Terms and Conditions, limited to electronic devices intended for the processing of information (data) presented in a digital form, that is a stationary device or a portable device, with the exception of Mobile Devices or other similar devices;
  • User Account -- an account created in the registration process, individual for each User;
  • Metamask -- a tool available at https://metamask.io which enables the exchange of cryptocurrencies on the External Wallet within this tool for the Digital Products;
  • Minimal Withdrawal Limit -- the minimum amount of the relevant currency or token (Bitcoin, GHX or GUSD) required to process a withdrawal, as specified by CoinAxe or the relevant external partner and displayed in the User Account panel, increased where applicable by the current amount of the Transaction Fee;
  • Digital Fee -- a fee collected by CoinAxe for the administration of the GamerHash Store;
  • Transaction Fee -- an average fee for sending transactions on the Bitcoin blockchain network or the GHX blockchain network;
  • Data Security Policy -- the document available at: https://gamerhash.com/en/privacy;
  • Portal -- the GamerHash Portal at the address: https://gamerhash.com;
  • Digital Products -- products that do not require physical shipment and can be acquired by the User through Bitcoin, GUSD or GHX exchange for the Digital Products;
  • Terms and Conditions -- the Terms and Conditions of the GamerHash Portal;
  • Device -- the Computer, the Mobile Device or similar electronic devices with Internet access;
  • Mobile Device -- a smartphone, tablet or other similar device with Internet access;
  • USDC -- USD Coin, a third-party stablecoin issued by Circle Internet Financial, LLC, pegged to the US dollar on a 1:1 basis. CoinAxe is not the issuer, operator or custodian of USDC. USDC is one of the available methods by which CoinAxe may settle GUSD balances owed to the User;
  • USD -- US dollar;
  • User -- a natural person with full legal capacity, a legal person or an organizational unit with legal capacity, having the User Account. A natural person who does not have full legal capacity, in particular a minor, may be the User only with a prior consent of his/her authorized legal representative;
  • Steam -- the portal available at: https://steamcommunity.com;
  • VPN -- Virtual Private Network, a separate connection through which a connection is made in a private network via the Internet;
  • Profile Picture -- virtual image under which the User appears in the Applications; it may in particular be an icon selected from a directory shared by CoinAxe or other photo/graphics used by the User;
  • PIN code -- a personal identification number set by the User within the User Account settings, used to authorize transactions in the GamerHash Store. CoinAxe strongly recommends that Users enable 2FA in addition to the PIN code for enhanced security of their Account;
  • 2FA -- Two-Factor Authentication;

§3 USER ACCOUNT

User registration on the Portal takes place by creating an Account. Creating an account is possible on the Portal in one of the ways indicated below:

  • using the registration form which requires the following data: username, email address and password;
  • using the Facebook -- with the Facebook login which requires confirming the email address and entering the login. The Facebook login and password used to sign into the Facebook enable signing into the User Account;
  • using the Steam platform -- with the Steam login which requires confirming the email address and entering the login. The Steam login and password used to sign into the Steam platform enable signing into the User Account;
  • using the Google Account which requires confirming the email address and entering the login. The Google login and password used to sign into the Google Account enable signing into the User Account.

Creating the User Account is also possible via the Mobile Application, using the registration form, requiring the following: username, email address and password.

For security reasons, it is recommended to use the so-called strong passwords (consisting of at least eight characters, including lowercase or uppercase letters, numbers, special characters), their periodic update and to avoid using the same passwords to sign in on various websites or portals on the Internet.

After completing the registration, an activation link to the User Account is sent to the User's email address. The User Account becomes active once the activation link is clicked and it is properly uploaded.

The User undertakes to take reasonable security measures that are adequate to the existing threats, in particular by securing the User Account against its unauthorized use, including by properly securing the Devices having access to the User Account.

The User undertakes to promptly inform CoinAxe of all cases of unauthorized use of the User Account or suspicions of such use.

Having an active User Account enables the User to download the GamerHash AI Application or the Mobile Application.

The rules for deleting the User Account are set out in §12 below.


§4 APPLICATIONS

The Applications as a whole as well as their individual independent or dependent parts, are the property of CoinAxe.

Upon downloading and installation of the GamerHash AI Application or the Mobile Application by the User or launching the Web Application, CoinAxe and the User conclude a mutual agreement under the terms and conditions specified in the Terms and Conditions.

CoinAxe grants the User a license to use the Applications. This license is a revocable, non-exclusive and not further transferable regardless of a paid or free nature of the transfer, including not subject to further licensing, limited to the following activities: installation or use for own, non-profit purpose, on the terms and conditions set out in Terms and Conditions. In particular, as a result of downloading or using the Applications, the User does not become their owner. The Applications remain the property of CoinAxe.

The User undertakes that the Applications will not be:

  • sold, rented, lent or otherwise disposed of, made available, including the use of open sources or used for a purpose other than that indicated in the Terms and Conditions, regardless of a paid or free nature of their use,
  • copied, transferred,
  • modified (including by introducing their improvements), split, decrypted, transformed in any way, reverse engineered or decompiled.

Any suggestions, comments or ideas for changes, including improvements in the functionality of the Application provided to CoinAxe by the User may be used at the discretion of CoinAxe without the need to pay or provide any other form of remuneration for the User.

CoinAxe reserves the right to modify the Application at its sole discretion, including improvements to the Application, with regard to their functionality or otherwise. Any update shall not affect the terms of use of the Application by the User, which remain in effect for the Application after the update.

The Applications show the current balances of Bitcoin and GHX owned by the User, as well as the current GUSD balance representing amounts owed by CoinAxe to the User. Values of Bitcoin and GHX converted to USD are also displayed. GUSD balance is denominated in USD on a 1:1 ratio pursuant to the provisions of §2. Bitcoin and GHX exchange rates against USD are based on the current exchange rates shown in the following portals:

The User has access to the User Account via the Application.


§5 GAMERHASH AI APPLICATION

The GamerHash AI Application is compatible with Computers running operating systems listed on the Portal. Once downloaded, the GamerHash AI Application needs to be installed and run on the Computer on which it has been downloaded. The GamerHash AI Application may be installed by the User on any number of Computers.

The GamerHash AI Application can be downloaded from the website: https://gamerhash.com.

The GamerHash AI Application provides Users with free access to selected AI Models. CoinAxe is not the owner or licensor of the AI Models; CoinAxe acts solely as a platform facilitating access to such models. Each AI Model is licensed by its respective author or rights holder under the terms specified in the model's licence, which is accessible within the GamerHash AI Application.

The User undertakes to comply with the licence terms of each AI Model used, in particular not to infringe the intellectual property rights, copyrights, or any other rights of the authors or rights holders of AI Models. CoinAxe is not liable for actions or omissions of the User causing or likely to cause damage to the property of a third party who are the owners or rights holders of AI Models.

The User is prohibited from using AI Models accessed through the GamerHash AI Application for any of the following purposes:

  • generating, distributing or facilitating the creation of child sexual abuse material (CSAM) or any exploitative content involving minors;
  • generating non-consensual intimate imagery (deepfakes) or impersonating real individuals without their explicit consent;
  • designing, developing or facilitating the creation of weapons, explosives, chemical, biological, radiological or nuclear agents;
  • conducting mass surveillance, building facial recognition databases from scraped images, or profiling individuals for discriminatory purposes;
  • any other purpose expressly prohibited by the licence of the relevant AI Model.

The prohibitions in this §5 apply to the User's own use of AI Models. The rules governing the User's liability in respect of content processed within Inference Jobs commissioned by External Partners are set out in §8.

CoinAxe bears no responsibility for the content generated by Users using AI Models. The User acknowledges that AI-generated content may be inaccurate, biased, or otherwise flawed, and that the User is solely responsible for the use and dissemination of such content.

CoinAxe reserves the right to immediately disable or restrict the User's access to any AI Model or the GamerHash AI Application in the event of a breach of the applicable licence terms, the prohibited uses listed above, or the Terms and Conditions.

After installing and running the GamerHash AI Application on the Computer, the User has the option to log in to the User Account. For this purpose, the User is redirected to the Portal via a web browser.


§6 MOBILE AND WEB APPLICATION

The Mobile Application is compatible with Mobile Devices with the Android or iOS operating system installed.

The Mobile Application can be downloaded:

  • in Google Play store (for Mobile Devices with Android operating system);
  • in App Store (for Mobile Devices with iOS operating system);
  • by redirecting to Google Play or App Store on the website: https://gamerhash.com.

Once it is downloaded, the Mobile Application needs to be installed and run on the Mobile Device on which it has been downloaded. The Mobile Application may be installed by the User on any number of Mobile Devices.

After installing and running the Mobile Application, the User enters the email address of the User Account previously set up or creates a new User Account. In the case of logging into the Mobile Application using the email address, the User will receive a link to the email address assigned to the User Account provided to sign in the Mobile Application. If a given person already has the User Account, it is also possible to sign into the Mobile Application by using the QR code provided in the Web Application and read using Mobile Devices.

The Web Application does not require installation and is available in a web browser at: https://gamerhash.com. The User logs in to the Web Application using the email address or login of the User Account and the password.

The Mobile Application and the Web Application enable the User to manage the User Account and to read information regarding the User's balances (including Bitcoin, GUSD, GHX and GHXP), transaction history and Earning Module statistics. In addition, the Mobile Application and Web Application allow the User to make exchanges of Bitcoin, GUSD or GHX in GamerHash Store for Digital Products, to make withdrawals of Bitcoin or GHX to External Wallets, and to request settlement of GUSD balances using available settlement methods (including USDC), in accordance with the provisions of §9 of the Terms and Conditions.


§7 GHXP SYSTEM

For each active hour of using the GamerHash AI Application, the User is awarded GHXP. The method of calculating active hours and the rate of GHXP accrual are determined by CoinAxe at its discretion and are displayed within the GamerHash AI Application.

GHXP are non-transferable, non-assignable virtual loyalty points. GHXP do not constitute a cryptocurrency, a financial instrument, electronic money, or a means of payment. GHXP have no monetary value and cannot be directly exchanged for fiat currency, cryptocurrency or any other asset. GHXP cannot be traded, sold, or transferred between Users or to third parties.

Periodically, CoinAxe may announce promotional actions under which Users may convert their accumulated GHXP into GHX tokens. The specific terms, conversion rates and thresholds of each promotional action shall be published by CoinAxe at least 7 days prior to the start of the action. The User has no right to claim conversion of GHXP into GHX outside of announced promotional actions.

CoinAxe reserves the right to modify the terms of the GHXP system, including the accrual rate, conversion terms and promotional conditions, with at least 14 days' prior notice provided via the GamerHash AI Application or by email. Such modifications shall not affect GHXP already accrued prior to the effective date of the modification.

Upon deletion of the User Account (regardless of the grounds for deletion), all GHXP accumulated by the User shall expire and become void. No compensation, conversion or transfer of GHXP shall be due to the User in such event.

The award of GHXP does not create any obligation on the part of CoinAxe to conduct promotional actions or to convert GHXP into GHX or any other currency, token or asset.


§8 EARNING MODULE

The Earning Module is available exclusively to Users whose Computers are equipped with compatible NVIDIA RTX graphics processing units (GPUs). Information about supported GPU models is available within the GamerHash AI Application after installation.

Activation of the Earning Module by the User signifies the User's readiness to execute Inference Jobs commissioned by External Partners. Activation is performed through the GamerHash AI Application.

CoinAxe acts solely as a technical and settlement intermediary between External Partners and Users. External Partners are the principals commissioning Inference Jobs. CoinAxe does not determine the nature, content or volume of Inference Jobs.

Remuneration for Inference Jobs is variable and depends on the type, volume and availability of Inference Jobs at any given time. CoinAxe does not guarantee a minimum level of remuneration, a minimum number of Inference Jobs, or the continuous availability of Inference Jobs.

Remuneration for executed Inference Jobs is recorded as GUSD balances in the User Account panel, representing CoinAxe's obligation to pay the User for services rendered. The rate of remuneration for each Inference Job is displayed within the GamerHash AI Application before the User begins execution.

The User acknowledges that by executing Inference Jobs, the User may process data provided by External Partners, including potentially personal data of third parties. The scope and nature of data processing are determined by the External Partners. The relevant provisions regarding data processing are set out in the Data Security Policy.

The User undertakes to install the AI Models required for the execution of specific Inference Jobs, in accordance with the licence terms of each such AI Model. CoinAxe is not liable for the content of Inference Jobs commissioned by External Partners.

CoinAxe bears no responsibility for the content, legality or appropriateness of data processed within Inference Jobs. In the event that the User reasonably suspects that an Inference Job involves illegal content, the User shall immediately cease execution of such job and notify CoinAxe at [email protected].

CoinAxe reserves the right to suspend or disable the Earning Module or the User's access thereto at any time, including for maintenance, security reasons, or in the event of a breach of the Terms and Conditions.

NSFW Content in Inference Jobs

Certain Inference Jobs commissioned by External Partners through the deAPI platform may involve the generation or processing of adult, explicit or sexually suggestive content ("NSFW Inference Jobs"). By default, NSFW Inference Jobs are not assigned to the User's Device.

The User may opt in to receiving NSFW Inference Jobs by enabling the corresponding option in the GamerHash AI Application settings. By enabling this option, the User represents and warrants that:

  • the User is at least 18 years old (or the age of majority in the User's jurisdiction, whichever is higher);
  • the User is legally permitted to process adult content in the User's country, state or region;
  • the User will take reasonable measures to prevent minors from accessing the User's Device while NSFW Inference Jobs are being executed.

The User may revoke consent to NSFW Inference Jobs at any time by disabling the corresponding option in the GamerHash AI Application settings. Revocation takes effect for all subsequent job assignments.

Limitation of the User's Liability for NSFW Inference Job Content. Where the User acts solely as a provider of computational resources within the Earning Module and has no control over the content, parameters or prompts of an Inference Job, the User shall not be held liable by CoinAxe for the nature, subject matter or legality of the content generated or processed during such Inference Job. Full responsibility for the content of NSFW Inference Jobs, including compliance with applicable laws, the deAPI Terms of Service and any third-party rights, rests with the External Partner who commissioned the Inference Job.

The foregoing limitation does not apply where the User:

  • actively modifies, extracts, stores, distributes or publishes the output of an Inference Job;
  • intentionally interferes with the parameters or prompts of an Inference Job;
  • becomes aware that an Inference Job involves content prohibited under §5 (in particular CSAM, non-consensual intimate imagery, or content facilitating the creation of weapons) and fails to cease execution and notify CoinAxe immediately.

CoinAxe reserves the right to disable, restrict or suspend the availability of NSFW Inference Jobs at any time, without prior notice, for any reason, including changes in applicable law, External Partner requirements or CoinAxe's own content policies.


§9 WITHDRAWALS

A. Withdrawals of Bitcoin and GHX

Withdrawals of Bitcoin or GHX to External Wallets are possible only in the Web Application or Mobile Application.

The User may withdraw Bitcoin or GHX token disclosed in the individual User Account to his/her own External Wallets on the terms described below.

Withdrawing Bitcoin to the External Wallet may only take place if the User accumulates and discloses in the User Account Bitcoins in the number not lower than the Minimal Withdrawal Limit.

The withdrawal of GHX tokens to the External Wallet may only take place if the User accumulates and discloses in the User Account GHX tokens in the number not lower than the Minimal Withdrawal Limit.

If the User does not reach the Minimal Withdrawal Limit, the withdrawal request is considered ineffective and therefore will not be processed. Information about the current Minimal Withdrawal Limit will be always visible to the User before the withdrawal is approved.

Customization of the External Wallet takes place by entering the addresses of the External Wallets in the User Account tab ("Withdrawal Settings"). CoinAxe DOES NOT VERIFY THE EXTERNAL WALLET, IN PARTICULAR IN TERMS OF ITS SECURITY OR THE CORRECTNESS OF A WALLET ADDRESS ENTERED AND THE NETWORK CORRECTNESS. The payment of Bitcoin or GHX token to the External Wallet is at the sole risk of the User. The User acknowledges that the withdrawal operation of Bitcoin or GHX token is performed within the blockchain and CoinAxe has no influence on it, and that once the transfer is ordered, it cannot be undone.

Withdrawals of Bitcoin or GHX token to External Wallets are executed no later than within four Business Days.

A Transaction Fee will be charged for each withdrawal of Bitcoin or GHX token to the External Wallet. The Transaction Fee will be charged in the amount displayed each time in the Web Application or Mobile Application at the time the User submits a withdrawal request (prior to a withdrawal request). Users also have the option of ordering automatic recurring withdrawal. In this case, the amount of the Transaction Fee will be determined at the time of each withdrawal. Users will have the option to suspend automatic recurring withdrawal in the event that the Transaction Fee increases by more than 50% compared to the Transaction Fee displayed at the time User submits automatic recurring withdrawal request. CoinAxe reserves the right to disable or suspend the automatic recurring withdrawal set by the User.

Withdrawals of Bitcoin or GHX token to External Wallets are possible only for Users with the 2FA option enabled, which is used as an authorization to withdraw Bitcoin or GHX tokens to the External Wallet.

B. Settlement of GUSD Balances

The User may request settlement of GUSD balances on a 1:1 basis (1 GUSD = 1 USD) using the available settlement methods displayed in the User Account panel. Such settlement constitutes fulfilment of CoinAxe's monetary obligation towards the User arising from the Earning Module.

Settlement of GUSD balances may only be requested if the User has accumulated GUSD in the amount not lower than the Minimal Withdrawal Limit applicable to GUSD, as displayed in the User Account panel.

The available settlement methods, their specific terms, fees and processing times are displayed in the User Account panel at the time of each settlement request. Settlement methods may include, but are not limited to:

  1. USDC -- payment in USDC (a third-party stablecoin not issued by CoinAxe) to the User's account on a supported cryptocurrency exchange platform, by means of an off-chain internal transfer. In order to use this method, the User shall select a supported exchange platform, provide the User's User ID on the selected platform, and confirm the settlement using 2FA. The User represents and warrants that the User ID provided belongs to the User's own, personally verified account. CoinAxe shall not be liable for any loss resulting from the User providing an incorrect or third-party User ID;
  2. Other methods -- CoinAxe may make available additional settlement methods (including but not limited to electronic payment services such as PayPal, Stripe, or direct bank transfers) at its discretion. The specific terms of each method, including applicable fees, minimum amounts and processing times, shall be displayed in the User Account panel.

Settlement is executed immediately where technically feasible. In exceptional circumstances (including but not limited to technical issues with the payment provider, security incidents or maintenance), settlement may take up to 3 (three) Business Days.

Once the settlement instruction has been submitted and confirmed by the User, it cannot be reversed.

The User acknowledges that settlement of GUSD balances via USDC requires the User to hold a verified account on a supported cryptocurrency exchange platform. Such exchange platforms perform their own identity verification (KYC) procedures in accordance with applicable anti-money laundering regulations. CoinAxe relies on such third-party verification and does not independently conduct identity verification of Users for the purpose of GUSD settlement.

CoinAxe reserves the right to add, modify or remove settlement methods at any time. Changes to available settlement methods shall be communicated via the User Account panel or the Portal.

C. BTC Legacy Balances (Transitional Provisions)

Bitcoin balances accumulated by Users under the previously supported GamerHash Miner (Desktop Application for cryptocurrency mining) remain visible in the User Account panel.

Users whose Bitcoin balance equals or exceeds the Minimal Withdrawal Limit displayed in the User Account panel may withdraw Bitcoin to their External Wallet in accordance with §9 Section A of the Terms and Conditions.

Users holding Bitcoin in the "Pending" status (below the Minimal Withdrawal Limit) have the option of a one-time exchange of such Pending Bitcoin for GHX tokens at the BTC/GHX exchange rate sourced from CoinMarketCap (https://coinmarketcap.com) on the date of the exchange.

The deadline for the one-time exchange referred to in the preceding paragraph is 31 March 2026, 23:59 CET.

After the expiry of the deadline set out in the preceding paragraph, Pending Bitcoin balances shall remain visible in the User Account as inactive balances. CoinAxe does not guarantee any further possibility to exchange or withdraw such inactive balances.

CoinAxe shall notify Users holding Pending Bitcoin balances of the approaching deadline by means of a notification displayed in the User Account panel upon the User's first login following the publication of such notification.


§10 GAMERHASH STORE

The User may acquire Digital Products currently available in GamerHash Store in both the Web Application and the Mobile Application by using Bitcoin, GHX, or by way of set-off against GUSD balances owed by CoinAxe to the User. Where the User uses GUSD, the price of the Digital Product is set off against CoinAxe's outstanding obligation towards the User, reducing the GUSD balance accordingly.

After clicking on a given Digital Product, the User can read a short description of a given Digital Product, as well as an area for which a given Digital Product is intended.

Exchanges for the Digital Products in the GamerHash Store may be made with Bitcoin, GUSD or GHX available on the User's Account or with other available cryptocurrencies using Metamask. Currently available cryptocurrencies enabling payment via Metamask will be visible each time when selecting a payment method.

In order to exchange Bitcoin, GUSD or GHX for the Digital Products or to exchange cryptocurrencies in the External Wallets using Metamask, the User should go to the Store tab in the Web Application or the Mobile Application. Once the Digital Product is selected, the User selects its quantity, the wallet from which he/she intends to make the exchange (Bitcoin, GUSD or GHX) and as well as the previously assigned PIN code (authorization), and then he/she expresses the willingness to make the exchange by clicking on the appropriate button. Upon accepting the exchange, the User acknowledges that the acceptance results in a deduction of his/her Bitcoin, GUSD or GHX balance or the balance in Metamask in the amount indicated each time for a given Digital Product. The value of each Digital Product is expressed in USD (US dollar). In the case of certain Digital Products, the Digital Fee may be added and it will be included in the final price of each Digital Product expressed in USD and thereby the User will be advised about the amount of such Fee before he/she accepts a given transaction.

All payments related to the exchange of Bitcoin, GUSD or GHX shown in the User Account or cryptocurrencies using Metamask for the Digital Products are made at the time of acceptance of the execution of a given order. CoinAxe does not allow the execution of orders with a deferred date or as a result of creating a negative balance of Bitcoin, GUSD or GHX.

Where a Digital Product constitutes digital content or a digital service within the meaning of applicable consumer protection legislation, the User who is a consumer acknowledges and expressly consents that:

  1. the supply of the Digital Product shall commence immediately upon acceptance of the exchange;
  2. the Digital Product is supplied in a fully completed form (e.g. a digital activation key), meaning there is no ongoing supply that can be interrupted;
  3. by giving this consent, the User loses the right to withdraw from the agreement in respect of such Digital Product, in accordance with the Consumer Affairs Act (Chapter 378 of the Laws of Malta) and Directive 2019/770/EU, to the extent applicable.

The User is informed of the foregoing prior to accepting each exchange transaction. Acceptance of the exchange constitutes confirmation that the User has been duly informed and expressly consents to the immediate supply and the resulting loss of the right of withdrawal.

After successfully completing the exchange process described above, the User receives a unique digital code enabling the use of the Digital Product outside the Portal or Application environment. The User may use the received digital code in the place or on the platform defined in the description of the given Digital Product.

CoinAxe reserves the right to introduce promotions regarding the Digital Products. If a promotion is introduced, they cannot be combined, unless the terms and conditions of a given promotion provide otherwise.

CoinAxe may set a maximum number of Digital Products that can be exchanged in a single order. The above does not limit the User from the possibility of making several exchange transactions for the same Digital Product in a total amount exceeding the amount that can be exchanged within a single order.

CoinAxe is liable to the User who is a consumer under the warranty for defects to the extent specified in the applicable law of the Republic of Malta, in particular the Consumer Affairs Act (Chapter 378 of the Laws of Malta).

All complaints regarding Digital Products may be submitted by Users in writing, by registered mail to the address of the seat of CoinAxe or in a complaint form available individually for each purchased Digital Product, in the User orders tab. In a complaint, please indicate the return address or email address to which the reply is to be sent.

Complaints will be considered by CoinAxe no later than within fourteen days from the date of receipt of a complaint.

The User submitting the complaint should show in a complaint the data enabling the identification of the order and the contact address (email, correspondence address, telephone number) so that it will be possible to contact him/her in order to inform about the result of the complaint procedure, and he/she should also indicate the reason of a complaint, his/her request and a description of circumstances justifying a complaint.

CoinAxe reserves the right to suspend executing an order or cancel an order in relation to which there is a suspicion that it has been placed in breach of the Terms and Conditions, as a result of a failure of the Portal or the Application or a failure in the tools of third parties providing information or tools used by CoinAxe for the functioning of the Portal or the Application.


§11 DATA SECURITY POLICY

Data processing takes place in accordance with the Data Security Policy available at: https://gamerhash.com/en/privacy. Before registering, as referred to in §3 of the Terms and Conditions, the User should read the Data Security Policy.

The User may independently manage his/her personal data after logging into the User Account, which also applies to adding Profile Picture i.e. a virtual image under which the User enters the Application, in accordance with the conditions set out below:

  • when registering while using the registration form the User may select the Profile Picture from the closed catalog of available icons;
  • when registering while using the Facebook, the Steam platform or the Google account, Profile Pictures will be downloaded directly from the profile used by the User to register the Account.

CoinAxe does not control data about the User that are automatically downloaded from the external profile of the User on Facebook, Steam or Google. The User can independently manage rights of CoinAxe to his/her personal data by configuring the profile settings accordingly. The principles of managing rights and access are available at:

The Profile Picture may be visible to people from outside the Users' area, including it may be generally available on the Internet. By posting the Profile Picture, the User states that he/she is aware of the above provisions.

If the User uses a photo or a graphics uploaded by him/her to the Account as the Profile Picture, he/she states that he/she has full rights to this photo or graphics that entitle him/her to use the photo or graphics in this way. CoinAxe is not liable for photos or graphics uploaded by the User himself/herself.


§12 DELETION OF THE ACCOUNT

CoinAxe reserves the right to suspend or delete the User Account which violates the provisions of the Terms and Conditions. The deletion of the User Account does not release the User from the obligation to redress damage inflicted on CoinAxe in the event of breach of the Terms and Conditions.

The User is entitled to delete the User Account without giving any reason.

The User has the option of deleting the User Account from the level of the Web Application or the Mobile Application.

In order to delete the User Account from the level of the Mobile Application, the User should go to the Mobile Application settings and select the "Delete Account" option. After selecting this option, the User will be asked to confirm the deletion of the User Account, and also informed about the consequences of deleting the User Account. If confirmed, the User Account will be deleted.

In order to delete the User Account from the level of the Web Application, the User should go to the settings of the Web Application and select the "I want to delete GamerHash Account" option. After selecting this option, the User will be asked to confirm the deletion of the User Account, and also informed about the consequences of deleting the User Account. If confirmed, the User Account will be deleted.

If the User carries out one of the account deletion procedures described above (via the Mobile Application or the Web Application), the following provisions shall apply:

  1. From the moment of accepting the deletion, the User shall have access to the User Account for 14 days.
  2. During the 14-day period, the User should: (a) issue a payment order for Bitcoin or GHX tokens to an External Wallet or use Bitcoin or GHX tokens at the GamerHash Store; and (b) request settlement of any remaining GUSD balances using any available settlement method in accordance with §9 Section B, or by way of set-off against Digital Products in the GamerHash Store.
  3. All GHXP accumulated by the User shall expire and become void upon deletion of the User Account.
  4. If, after the expiry of the 14-day period, the User has not withdrawn or settled the funds referred to above, CoinAxe shall contact the User at the email address associated with the User Account, requesting that the User indicate: (a) the address of External Wallets to which Bitcoin or GHX are to be sent; and (b) the preferred settlement method for any remaining GUSD balances — within 30 days from the date of such request.

If the User Account is deleted, regardless of the grounds for deletion, the User is obliged to permanently delete the Application and its copies, if any, downloaded to the Devices.


§13 COMPLAINTS CONCERNING THE FUNCTIONING OF THE APPLICATIONS

The User may submit complaints regarding the functioning of the Applications.

Complaints may be submitted in writing in the form of a registered letter sent to the address: St. Julians (postal code STJ 3141), Dragonara Business Center, 5th floor, Dragonara Road, Malta, or by sending a message to the email address: [email protected].

A complaint should include an indication of the name under which the User has set up the User Account on the Portal, the User's email address assigned to the User Account and a description of an event which is the subject of a complaint. If the data or information provided in a complaint need to be supplemented, before examining a complaint, CoinAxe will ask the User to supplement it in respect of the required scope and by the time indicated.

Complaints will be considered within 14 days from the date of receipt of a properly submitted complaint (containing the required elements and not requiring further information) by CoinAxe.

The User will be informed about the method of examining a complaint via a message sent to the email address assigned to his/her User Account.

CoinAxe provides services as available and without any express or implied warranty of any kind.


§14 RISKS

The User is aware of the risks associated with the use of the Portal or the Applications and accepts the risks. Specifically, the User is aware of the following:

  • the usage factor of the Computer, including its graphics processing unit (GPU), as a result of downloading and subsequent use of the GamerHash AI Application and the Earning Module, including the possibility of increased wear, thermal stress or accelerated degradation of hardware components, the technical requirements of the GamerHash AI Application and the Earning Module, including the consumption of electricity by the Computer in connection with the execution of Inference Jobs and the use of AI Models;
  • the usage factor of the Device as a result of downloading and subsequent use of the Applications, including the possibility of its damage or destruction, the technical requirements of the Applications, including the consumption of electricity by the Device;
  • cryptocurrency and token exchange rate fluctuations (e.g. Bitcoin, GHX), including their possible volatility and the consequences arising therefrom;
  • no guarantee of receiving Inference Jobs through the Earning Module, including at any level or frequency expected by the User; the remuneration from the Earning Module is variable and depends entirely on the availability of Inference Jobs commissioned by External Partners;
  • the risk that AI Models may generate content that is inaccurate, biased, misleading or potentially infringing on third-party intellectual property rights; the User is solely responsible for verifying and using AI-generated content;
  • the risk of changes to the licence terms of AI Models, which may result in the restriction or removal of access to certain AI Models;
  • the risk that supported cryptocurrency exchange platforms may become unavailable, change their terms of service, or cease to support off-chain transfers, which may affect the User's ability to withdraw USDC;
  • the innovative nature of the Portal and the Applications and the resulting possibility of errors in their functioning;
  • a legislative risk, in particular the possibility of introducing legal regulations that affect the exchange, conversion or use of cryptocurrencies, tokens or digital assets, including Bitcoin, GHX or USDC;
  • possible abuse by a third party, including hacking into the User Account, changing its settings or stealing cryptocurrencies, tokens or digital assets, including Bitcoin;
  • other risks resulting from the functioning of the Portal or the Applications, affecting the personal and financial situation of the User and the owners or holders of the Devices used by the User.
  • the risk that Inference Jobs, including NSFW Inference Jobs, may involve the processing of content that the User finds objectionable, disturbing or offensive; the User's decision to opt in to NSFW Inference Jobs is voluntary and may be revoked at any time;

§15 DISCLAIMER OF LIABILITY

CoinAxe states that the Portal and the Applications are innovative solutions and as such cannot be covered by the guarantee of proper functioning, including the absence of errors or faults. Specifically, CoinAxe cannot guarantee full compatibility of the Applications with the Devices, including the Computers, and that the User will achieve a certain level of earnings through the Earning Module.

CoinAxe does not control the current exchange rates of cryptocurrencies or tokens, including Bitcoin and GHX. A decision to participate in the Earning Module or to use AI Models is a voluntary and informed decision of the User.

CoinAxe is not liable for actions of a third party, in particular, is not liable for damages caused by persons who received access to the Account or the External Wallet or Metamask as a result of illegal activities or actions of the User himself/herself (improperly securing the Account or the External Wallet, sharing a password or login, leaving an open access to the Account or the External Wallet). CoinAxe is not liable for any loss, damage or unauthorized access to the User Account resulting from the User's failure to maintain adequate security measures, including but not limited to: use of weak, reused or compromised passwords; failure to enable Two-Factor Authentication (2FA); sharing login credentials with third parties; use of unsecured networks or devices; or failure to keep the User's Device and software up to date.

CoinAxe is not liable for the User's legal and fiscal settlements. The User is personally liable for fulfilling all legal and fiscal requirements in connection with the use of the Applications or the use of Bitcoin, GHX, GUSD or USDC as part of the exchange, conversion or as a means of payment, in particular, the User is liable for submitting appropriate declarations and making appropriate settlements. The User acknowledges that he/she is obliged to establish and possibly settle all tax and fiscal liabilities related to the use of the Applications, including the exchange of Bitcoin, GUSD, GHX or USDC for Digital Products or fiat currency. The User acknowledges that CoinAxe neither makes any tax deductions from the User, nor it pays any taxes on behalf of the User or for the User.

CoinAxe is not liable for damages caused to a third party as a result of the Users' actions or omissions, in particular CoinAxe is not liable in the event of downloading the Application to a third party's Device without his/her knowledge or consent or without the knowledge and consent of the functionalities of the Application.

CoinAxe is not liable for the content, accuracy, legality or appropriateness of outputs generated by AI Models or data processed within Inference Jobs. The User acknowledges that AI-generated content may contain errors, biases, or material that infringes on third-party rights.

CoinAxe is not liable for the acts or omissions of External Partners, including but not limited to the content of Inference Jobs, the timeliness of payment for Inference Jobs, or the availability of Inference Jobs.

CoinAxe is not liable for the unavailability, technical failures, changes in terms of service, or cessation of operations of supported cryptocurrency exchange platforms. The User acknowledges that the ability to withdraw USDC depends on the continued operation and cooperation of such third-party exchange platforms.

NSFW Inference Jobs — Allocation of Liability

CoinAxe and the User acknowledge that where the User participates in the Earning Module solely as a provider of computational resources and has not opted to modify, store or distribute the output of an Inference Job, the User acts as a passive infrastructure provider. In such capacity, the User shall not bear liability towards CoinAxe or any third party for the content generated within NSFW Inference Jobs. Liability for NSFW Inference Job content rests exclusively with the External Partner who commissioned the Inference Job, subject to the limitations set out in §8.

Intellectual Property of AI-Generated Content

CoinAxe does not warrant that content generated by AI Models is free from infringement of third-party intellectual property rights, including but not limited to copyrights, trademarks and patents. CoinAxe does not transfer to the User any intellectual property rights in or to the AI Models, their underlying training data, or any outputs generated thereby. The User uses AI-generated content entirely at their own risk and is solely responsible for ensuring that such use complies with applicable laws and does not infringe the rights of any third party.

Hardware Wear and Damage

CoinAxe is not liable for any wear, damage, degradation, overheating or destruction of the User's hardware (including but not limited to GPU, CPU, power supply, cooling systems and other components) arising from or in connection with the use of the Earning Module or the GamerHash AI Application. The User acknowledges and accepts that intensive computational workloads may shorten the useful life of hardware components, and participation in the Earning Module or the use of the GamerHash AI Application is undertaken at the User's own risk in this regard.

Energy and Infrastructure Costs

CoinAxe does not cover, reimburse or bear any responsibility for the costs of electricity, internet connectivity or any other infrastructure incurred by the User in connection with the use of the Portal, the Applications, the Earning Module or any other services provided by CoinAxe.

No Financial, Investment or Tax Advice

CoinAxe does not provide financial, investment, legal or tax advisory services. No information, data or content made available on the Portal or through the Applications — including but not limited to token prices, earning estimates, exchange rates or promotional materials — constitutes a recommendation, solicitation or offer to buy, sell, hold or otherwise deal in any cryptocurrency, token or digital asset. The User should seek independent professional advice before making any financial or investment decisions.

Modification, Suspension or Discontinuation of Services

CoinAxe reserves the right to modify, suspend or permanently discontinue any service, feature or functionality offered through the Portal or the Applications — including but not limited to the Earning Module, the GamerHash AI Application, the Store, payment methods and withdrawal options — at any time and at its sole discretion. Where reasonably practicable, CoinAxe shall provide at least 14 (fourteen) days' prior notice of such changes. However, CoinAxe may act without prior notice where immediate action is required for reasons of security, fraud prevention, compliance with applicable laws or regulations, or protection of CoinAxe's legitimate interests. This provision is without prejudice to the User's rights under §17 (Amendment of the Terms and Conditions).

Exclusion of Indirect and Consequential Damages

To the maximum extent permitted by applicable law, CoinAxe shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunity, business interruption or loss of goodwill, arising out of or in connection with the use of or inability to use the Portal, the Applications or any services provided by CoinAxe, regardless of the legal theory on which such claim is based (whether in contract, tort, strict liability or otherwise), even if CoinAxe has been advised of the possibility of such damages.

User Indemnification

The User agrees to indemnify, defend and hold harmless CoinAxe, its directors, officers, employees, agents and affiliates from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) the User's breach of these Terms and Conditions; (b) the User's violation of any applicable licence terms of AI Models; (c) any content generated, stored, published or distributed by the User using the GamerHash AI Application or any AI Models; (d) the User's infringement or violation of any rights of a third party, including but not limited to intellectual property rights, privacy rights or publicity rights; or (e) any claim by a third party arising from the User's breach of these Terms and Conditions or violation of applicable law in connection with the User's use of the Portal, the Applications or any services provided by CoinAxe.


§16 GOVERNING LAW

With the exception of the conflict of law rules under international law, the law applicable to the settlement of any disputes arising from the conclusion, implementation or expiry of the legal relationship between the User and CoinAxe is the law of the Republic of Malta.

In the event that individual provisions of the Terms and Conditions are considered invalid, in particular due to the violation of the legal order of the state whose law is applicable as a result of the application of the conflict of laws rules referred to in Section 1 above, the remaining provisions of the Terms and Conditions shall remain in force, and an invalid provision shall be replaced by a provision consistent with the basic principles and objectives of the Terms and Conditions.

In the event of disputes with Users, any conflicts should be resolved amicably. The User who is a consumer may request a dispute to be resolved through the following alternative dispute resolution mechanisms:

  1. Malta Competition and Consumer Affairs Authority (MCCAA) -- Office for Consumer Affairs, available at: https://mccaa.org.mt;
  2. Malta Arbitration Centre -- available at: https://mac.org.mt;
  3. any other alternative dispute resolution body recognised under the laws of Malta.

The above mentioned possibilities do not exclude the User's right to assert his/her rights in court.

Force Majeure

Neither CoinAxe nor the User shall be liable for any failure or delay in the performance of their respective obligations under the Terms and Conditions if such failure or delay results from circumstances beyond the reasonable control of the affected party, including but not limited to: natural disasters, epidemics, pandemics, war, terrorism, civil unrest, governmental actions or restrictions, sanctions, embargoes, failure of third-party telecommunications or energy infrastructure, cyberattacks, blockchain network congestion or outages, and actions or omissions of regulatory authorities. The affected party shall use reasonable endeavours to mitigate the effects of the force majeure event and shall resume performance as soon as reasonably practicable after the cessation of such event.


§17 AMENDMENT OF THE TERMS AND CONDITIONS

CoinAxe reserves the right to amend the Terms and Conditions in the following cases:

  • the occurrence of important technical and organizational reasons, such as the emergence of new technologies or IT systems that affect the provision of services;
  • changes in generally applicable laws affecting the Applications;
  • the need to adapt the Terms and Conditions along with court judgments or administrative decisions;
  • the need to remove ambiguities that may appear in the Terms and Conditions;
  • changes in the rules of functioning or development of the Portal or the Applications, including their components, in a way that affects the provisions of the Terms and Conditions;
  • change of address data, names, identification numbers, email addresses or links included in the Terms and Conditions;
  • the need to clarify the provisions of the Terms and Conditions or any other factual changes that affect the content of the Terms and Conditions.

Amendments of the Terms and Conditions shall not:

  • result in the need for the User to pay remuneration or additional fees;
  • violate the essence of the concluded agreement for the provision of electronic services and other agreements between the User and CoinAxe.

CoinAxe shall notify the User about an amendment of the Terms and Conditions no later than 14 days prior to the effective date of the amendment, via a push-up notification, once the publication of information about an amendment appears and until the effective date of an amendment, while starting the Application and logging into it for the first time. At the same time CoinAxe shall publish the updated content of the Terms and Conditions.

An amendment of the Terms and Conditions becomes effective on the date indicated in the notification and announcement, unless the User, within 14 days from receipt of the amended Terms and Conditions, submits a declaration by email ([email protected]) that he/she does not consent to the amended Terms and Conditions being applicable to him/her. In this case:

  1. The User is obliged to withdraw Bitcoin or GHX to External Wallets, request settlement of any remaining GUSD balances using available settlement methods in accordance with §9 Section B, and to delete the User Account in accordance with the provisions of §12 of the Terms and Conditions.
  2. If the User's balance of Bitcoin or GHX is below the Minimal Withdrawal Limit, CoinAxe shall, upon the User's request submitted within the 14-day opt-out period, execute a one-time withdrawal of such balance to the External Wallet indicated by the User, notwithstanding the Minimal Withdrawal Limit. Any applicable Transaction Fees shall still be deducted.
  3. If the User Account is not deleted or the User continues to use the Portal or the Application, it is considered that the User has consented to the new wording of the Terms and Conditions and thereby it is binding for him.

§18 FINAL PROVISIONS

CoinAxe reserves the right to organize marketing campaigns aimed at, inter alia, promotions of GHX token, GHXP, the GamerHash AI Application, the Earning Module, or the Applications. The principles of possible marketing actions shall be published in separate documents.

CoinAxe reserves the right to temporarily block the User's Account in the event of a breach by the User of the provisions of the Terms and Conditions, subject to the following conditions:

  1. Grounds for blocking: The User Account may be temporarily blocked only if CoinAxe has reasonable grounds to believe that the User has materially breached the Terms and Conditions, including but not limited to: violation of the prohibited uses of AI Models (§5), use of multiple accounts (multi-accounting), suspected fraud, unauthorized access, or violation of applicable law.
  2. Duration: A temporary block shall not exceed 30 (thirty) calendar days, unless the matter is referred to law enforcement or regulatory authorities, in which case the block may be extended for the duration of such proceedings.
  3. Notification: CoinAxe shall notify the User of the block and its grounds within 48 hours of the block being imposed, via the email address associated with the User Account.
  4. Appeal: The User may appeal the block by submitting a written objection to [email protected] within 14 days of receiving the notification. CoinAxe shall review the appeal and respond within 14 Business Days.
  5. Protection of funds: During the period of a temporary block, the User's funds (Bitcoin, GHX, GUSD) shall remain in the User Account and shall not be forfeited. CoinAxe shall not dispose of such funds during the block period, except as required by law or a binding order of a competent authority.